INK & EDGES DESIGN SHOP Last Updated: February 8, 2025

Welcome to Ink & Edges Design Shop ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data.

INFORMATION WE COLLECT

A. Personal Information:

Name and contact details

Shipping and billing addresses

Email address

Phone number

Payment information (processed securely through our payment processors)

B. Order Information:

Purchase history

Product preferences

Order status and tracking

Customer service communications

C. Automatically Collected Information:

IP address

Browser type

Device information

Cookies and similar technologies

Website usage data

HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill your orders

Communicate order status and shipping updates

Send promotional offers (with your consent)

Improve our products and services

Respond to customer service inquiries

Maintain secure business operations

Comply with legal obligations

INFORMATION SHARING

We DO NOT sell your personal information. We may share information with:

Shipping carriers to deliver your orders

Payment processors for secure transactions

Service providers who assist our operations

Legal authorities when required by law

YOUR CHOICES

You have the right to:

Access your personal information

Update or correct your data

Opt-out of marketing communications

Request deletion of your information

Disable cookies through your browser

DATA SECURITY

We protect your information through:

Secure payment processing

Encrypted data transmission

Limited employee access

Regular security assessments

Secure data storage

MARKETING COMMUNICATIONS

You can control marketing preferences by:

Clicking "unsubscribe" in any email

Contacting us directly

Updating your account preferences

CHILDREN'S PRIVACY

We do not knowingly collect data from children under 13

Parents may request deletion of children's information

We will promptly comply with such requests

COOKIES AND TRACKING

We use cookies to:

Remember your preferences

Improve site functionality

Analyze site traffic

Enhance user experience

DATA RETENTION

We retain your information:

As long as needed for business purposes

As required by law

Until you request deletion

INTERNATIONAL CUSTOMERS

Currently serving U.S. customers only

Data stored on U.S. servers

Subject to U.S. privacy laws

CHANGES TO PRIVACY POLICY

We may update this policy periodically

Changes will be posted on our website

Significant changes will be notified via email

Continued use indicates acceptance

CONTACT US

For privacy-related questions:

Email: info@inkedgesdesignshop.com

Response within 48 business hours

CALIFORNIA PRIVACY RIGHTS

California residents have additional rights:

Right to know what personal information is collected

Right to delete personal information

Right to opt-out of information sharing

Right to non-discrimination for exercising rights

YOUR CONSENT

By using our services, you consent to:

Collection of information as described

Use of cookies and similar technologies

Receipt of order-related communications

Last Updated: February 8, 2025

ACCEPTANCE OF TERMS

By accessing and using Ink & Edges Design Shop's products and services, you agree to these Terms of Service ("Terms"). Please read them carefully before making a purchase.

PRODUCTS & SERVICES

All items are handcrafted sublimation products

Colors may vary slightly from digital images due to screen settings

Production capacity is limited to 7 items per day

Processing time: 1-3 business days

Shipping time: Additional 3-5 business days for standard shipping

PRICING & PAYMENT

All prices are in USD

Prices are subject to change without notice

Sales tax will be applied where applicable

Payment is required at the time of purchase

We accept credit, debit, and PayPal

SHIPPING POLICY

Orders are processed in the order received

Shipping rates are calculated at checkout

Free shipping available on orders over $50

International shipping is not currently available

We are not responsible for delays due to shipping carriers

INTELLECTUAL PROPERTY

All designs, logos, and content are the property of Ink & Edges Design Shop

Unauthorized use or reproduction is prohibited

Custom orders become the property of the customer after purchase

We retain the rights to use product photos for marketing

CUSTOMER RESPONSIBILITIES

Provide accurate shipping information

Inspect items upon delivery

Report any issues within 48 hours of receipt

Follow the provided care instructions

PRODUCT WARRANTIES

Products are warranted to be free from manufacturing defects

Warranty period: 48 hours from delivery

Warranty covers manufacturing defects only

Normal wear and tear not covered

LIMITATIONS OF LIABILITY

Maximum liability is limited to the purchase price

Not responsible for indirect or consequential damages

Not liable for misuse of products

Force majeure clause applies

PRIVACY & DATA

Customer information is collected for order fulfillment

Email addresses used for order updates and marketing

No personal information is sold to third parties

Customers may opt out of marketing communications

CANCELLATIONS

Orders may be canceled before production begins

Custom orders cannot be canceled once production starts

Cancellation requests must be sent via email to info@inkedgesdesignshop.com

Refunds for canceled orders are processed within 5-7 business days

DISPUTE RESOLUTION

All disputes will be resolved through friendly negotiation

If negotiation fails, disputes are subject to South Carolina law

Mandatory mediation before legal action

Small claims court for disputes under $5000

MODIFICATIONS

Terms may be updated without notice

Continued use constitutes acceptance of new terms

Current terms are always available on the website

Major changes will be announced via email

CONTACT INFORMATION

For questions about these Terms:

Email: info@inkedgesdesignshop.com

Response time:

Within 48 business hours

SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.